Google and Avaya are together for apps -

Avaya Inc., a renowned name in providing business communications applications, systems and services has tied up with Google Enterprise Professional program for developing new capabilities for small businesses around Google's enterprise products. This venture will provide new productivity-enhancing solutions for small businesses

As agreement say, market will be developed by Avaya and it will support offers which integrate its high technology rich communications for small businesses with the Google Application Premier Edition, instant messaging, email subscription services solution and web publishing services.

Companies will be able to increase productivity and better customer services also by using the intelligent communications with Web services as Avaya says. Google includes software vendors, all developers and consultants in its Enterprise Professional program.

Using their own domain name, organizations can utilize simple, powerful and collaboration tools of Google. Users can utilize Google’s facilities like its Gmail, Google Calendar, chat facility like Google Talk and Google Docs and Spreadsheets on their own domain to be connected and work mutually with the help of Google apps services. There will be no need of any hardware or software to avail this service.

The open standards-based abilities on which this solution will focus that includes following

Sharing contact information easily by enabling subscribers.
Presence information and alerts also.
One inbox for voice mail.
Email
Fax
Web calling through Google Talk.


Avaya IP Office will be focused in companies combined efforts.

Since Avaya is ready to provide a broad set of Internet Protocol (IP) and communications capabilities via telephone, Mr. Kevin Smith, head of Enterprise Partnerships at Google is excited to have Avaya as a business partner with Google Enterprise Professional program.

Geoffrey Baird who is the Vice President and General Manager of Appliances, Mobility and Small Systems Division in Avaya says that Avaya Inc is working with Google to accelerate the convergence of enterprise communications with Web services. APIs offered by Google Apps Premier Edition is very effective for enabling us to create new solutions that will help small businesses. It will make remarkable improvements in employee productivity and small businesses will get more return of communications investment making both Web and communications content available over a PC, phone or mobile device."